Common questions
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What documents do I need to attach? Typically a trade license, passport or Emirates ID copies, and any FTA correspondence. Exact requirements are shown once you pick a service. Which file types are accepted? PDF, DOC/DOCX, JPG, PNG and TXT, up to 10 MB per file. How will I know my filing was received? We send a confirmation email right after you submit, with a reference number you can use to track progress. Can I track the status of my application? Yes — every submission appears on your dashboard with its current status.